We explain HOA law in plain English, but we are not your lawyer and this is not legal advice. Here is why that matters.

Michigan tells insurers: a streaky roof in a drone photo is not grounds to drop the policy

Michigan tells insurers: a streaky roof in a drone photo is not grounds to drop the policy
Michigan · Regulation

Michigan tells insurers: a streaky roof in a drone photo is not grounds to drop the policy

What happened. The Michigan Department of Insurance and Financial Services issued Bulletin 2025-12-INS on 6 June 2025, addressing the use of aerial imagery by personal lines homeowners and dwelling insurers. It was entered by Director Anita G. Fox and was effective on issuance.1

It is the single most directly useful Michigan agency document of the past two years for a condominium or homeowners association board, and very few boards know it exists.

What it says

  • Use of aerial imagery for nonrenewal, cancellation, underwriting and claims handling — the bulletin's term is “Adverse Action” — must comply with the Insurance Code's unfair trade practices provisions, MCL 500.2001 to 500.2093.
  • “Mere cosmetic roof issues, such as discoloration or streaking, are not valid grounds for policy cancellation or nonrenewal, and should not be the sole evidence to support Adverse Action.”
  • Insurers should give residents the opportunity to challenge the images, or to correct confirmed roof damage, before taking adverse action.
  • Where imagery is unclear or disputed, insurers should obtain a physical inspection.
  • Any rules or conditions governing the use of aerial imagery in underwriting or ratemaking must be filed with DIFS first — MCL 500.2108 and MCL 500.2406.

It also restates the annual written notice required by MCL 500.2112, telling non-group policyholders that rating and underwriting information is available and how to obtain it.

✓ Your Michigan State Pass is active — the full analysis below is unlocked

Why this lands hardest on associations

Because in a Michigan condominium or site condominium, the association owns the roofs through the master policy. Aerial-imagery-driven nonrenewal of a master policy is not one owner's problem; it is the whole project's, and it arrives as a special assessment or as a scramble for surplus-lines coverage weeks before renewal.

Michigan roofs streak. Algae discolouration on asphalt shingles is close to universal on a north-facing slope in this climate, and it has nothing to do with the roof's remaining life. It is exactly the condition an aerial image flags and a physical inspection dismisses.

How a board uses the bulletin

Concretely, when a carrier signals nonrenewal on the basis of roof condition:

  1. Ask what the adverse action is based on. If the answer is aerial imagery, ask for the images.
  2. Ask whether the carrier's aerial-imagery underwriting rules have been filed with DIFS. The bulletin requires it. A carrier that cannot answer has a problem the association can raise.
  3. Demand a physical inspection where the imagery is unclear or disputed. The bulletin says insurers should obtain one; a board asking for it is asking for what the regulator has already said should happen.
  4. Get a roofing contractor's written assessment distinguishing cosmetic discolouration from damage. That document is what converts an argument into evidence.
  5. Complain to DIFS if the carrier proceeds on cosmetic evidence alone. Unlike LARA, which has no authority over associations at all, DIFS regulates the carrier.

That last point is worth dwelling on. Michigan associations have almost no regulatory recourse against anyone. The insurance carrier is the exception.

Two more DIFS bulletins worth having on file

Bulletin 2024-02-INS (27 March 2024) reset the claim-count thresholds an insurer may use as an underwriting rule for nonrenewal of home insurance, under MCL 500.2117. As of 1 January 2024: three paid claims in the preceding three years totalling $5,000 or more excluding weather-related claims (up from $4,000), or $6,600 or more including them (up from $5,300). The Director resets these every sixth year, so they hold until roughly 2030.

For a board, that is a live consideration on small losses: routing a minor interior water claim through an owner's HO-6 rather than the master policy stacks toward the owner's three-claim trigger, and the trigger moved but did not move much.

Bulletin 2024-26-INS (8 November 2024) addresses the depreciation of labour in actual cash value settlements, which became considerably more important once Fannie Mae and Freddie Mac allowed roofs to be insured at ACV.

What DIFS has not done

Issued anything on condominium master policies, HOA insurance, per-unit deductibles or association property-insurance availability. A review of the complete bulletin index for 2024, 2025 and 2026 turns up nothing. Michigan's association insurance market is under real pressure and the regulator has not addressed it directly.

What to watch next

Whether DIFS extends the aerial-imagery principles to commercial lines. Association master policies are commercial policies, and the bulletin is addressed to personal lines homeowners and dwelling insurers. Its reasoning transfers cleanly; its formal scope does not.

Related Michigan HOA Topics

← All Michigan HOA Topics

  1. Michigan DIFS Bulletin 2025-12-INS, Use of Aerial Imagery by Personal Lines Homeowners and Dwelling Insurers, 6 June 2025
  2. Michigan DIFS Bulletin 2024-02-INS, Home Insurance — Adjustment in Value Based On Consumer Price Index, 27 March 2024
  3. Michigan DIFS 2025 bulletin index

Stay on top of Michigan HOA law

Every week: new Michigan legislation, court rulings, and regulatory developments affecting condos, planned communities, and property managers. Free.

Check your inbox to complete your sign up.

No spam. Unsubscribe anytime.