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Eight Missouri contractor-fraud cases in ten months, all over storm-repair deposits

Eight Missouri contractor-fraud cases in ten months, all over storm-repair deposits
Missouri · Regulation

Eight Missouri contractor-fraud cases in ten months, all over storm-repair deposits

What happened. Since December 2025 the Missouri Attorney General's office has announced eight separate actions against home-repair contractors — charges, guilty pleas and restitution judgments — with a recurring pattern: deposits taken for roofing, siding, gutter, concrete and fence work that was never completed and in some cases never started. The most recent was announced on 11 September 2026, the day before this was written.1

Missouri does not license contractors at state level. That makes the Attorney General's Merchandising Practices Act and deceptive-business-practices enforcement the closest thing the state has to a regulator policing the contractors an association board hires after a tornado.

The centrepiece action

“Attorney General Hanaway Announces Charges Against Contractor Targeting St. Louis Tornado Victims,” 28 May 2026:

  • Defendant: Jacob Kaestner, trading as JK Exteriors
  • Charges: 23 counts of deceptive business practices, filed in Jefferson County
  • Alleged loss: $131,885.91 across 16 victims; individual losses from $267.90 to more than $25,000; 7 of the 16 were elderly
  • Conduct period: deposits collected March 2025 through March 2026; the majority of victims were victims of the March 2025 and May 2025 tornadoes
  • Alleged conduct: upfront payments taken for roofing, gutter and siding work never completed, and in some cases never started

Attorney General Catherine Hanaway, who took office 8 September 2025: “In the aftermath of tornadoes and natural disasters, families are at their most vulnerable, and scammers who prey on that pain are reprehensible. Contractor fraud is never tolerated in Missouri.”

This is a pattern, not a case

DateActionDefendant / businessAmount
5 Dec 2025Felony chargesJames G. Bennett (Bath Planet), Greene County
10 Dec 2025ChargesJeffrey Griffin (Griffin Quality Construction), Kansas City area
5 May 2026Restitution securedDustin D. Golden (G5 Contracting), St. Francois County~$100,000
28 May 202623 counts chargedJacob Kaestner (JK Exteriors), Jefferson County$131,885.91
3 Jun 202626 felonies chargedKevin A. Greenhaw (Greenhaw Buildings), Greene County$330,000
15 Jul 2026Restitution, 43 feloniesCraig J. Sutton (Tri County Fence and Deck), St. Charles County$257,000+
24 Aug 2026Guilty plea, restitutionGene M. Matlock (Matlock Construction), Maries County$191,000
11 Sep 2026Restitution judgment, 12 felony countsDaniel M. Carbone (Concrete Impressions), Franklin County$180,000+

A necessary caveat

Charges are allegations. Nothing above establishes guilt except where a plea or a sentence is stated — the 24 August action is recorded as a guilty plea with restitution. We are reporting what the Attorney General announced, with the dates and figures as announced.

And a second caveat that matters for accuracy: none of these actions is against a homeowners association, a condominium association, a management company or a developer. The Attorney General is not policing associations. The Attorney General is policing the vendors associations hire.

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The single control that would have prevented every case on that list

Every action in the table involves upfront money for work not performed. That is not a coincidence of eight prosecutions; it is the mechanism. Which means the board-level control is not better vetting, a bigger bond or a longer contract. It is progress-based payment.

What that looks like in an association repair contract:

  1. No mobilisation deposit larger than genuine material cost, and evidence for it. A roofer who needs money up front for a specific shingle order can produce the supplier invoice. A roofer who needs “30 percent to get you on the schedule” is asking the association to finance the business.
  2. Draws tied to verified completion, not to elapsed time. Tear-off complete, decking repaired and inspected, underlayment installed, shingles installed, final clean-up and punch list. Each draw released against a documented inspection, by the manager or an owner's representative, not by the contractor's own invoice.
  3. Retainage the association actually holds. Ten percent held until the punch list closes and the warranty documentation is delivered.
  4. Lien waivers from subcontractors and suppliers at each draw. This is the exposure boards forget: paying the general contractor does not stop a supplier's mechanic's lien against the common elements. Conditional waivers with each draw, unconditional waivers with the next.
  5. Written scope keyed to the insurance adjuster's scope. Where the two diverge, the association is funding the difference, and it should know that before signing rather than at the final invoice.

Why this is harder than it was a month ago

Missouri changed the financing structure of storm repair on 28 August 2026. New section 379.135, RSMo, makes any assignment of post-loss insurance benefits “void and unenforceable.” Assignment of benefits was how a large share of storm-restoration work got financed: the contractor took over the claim and fronted the job.

With that route closed, more contractors will ask for cash up front instead. So the pressure toward exactly the arrangement in every one of those eight prosecutions has just increased, at the same time as the mechanism that reduced the need for it has been removed.

What is still permitted is direction of payment: where the policy grants the authority, the association may direct the insurer to pay the contractor. That is the substitute for an assignment, and it keeps the claim with the association while still getting the contractor paid from insurance proceeds rather than from the association's operating account.

Use the complaint channel — the association is a complainant too

An association that paid a deposit for common-element repairs and got nothing is a complainant on exactly the same footing as a homeowner. The channel named in the Attorney General's own releases is the Consumer Protection hotline, 800-392-8222, or the online complaint form at ago.mo.gov.

Two practical notes. Complain early rather than after a year of chasing, because the prosecutions above were assembled from multiple victims' complaints and the association's file may be what completes a pattern. And complain even if the association also sues, because the restitution judgments in the table came out of the criminal track, not the civil one.

The state's own evidence on how big this is

The Attorney General's annual consumer-complaint report, published 2 March 2026, ranked real estate and construction fifth among Missouri complaint categories for 2025, with more than 1,800 complaints — behind no-call complaints (33,600+), automotive (2,400+), financial (2,400+) and retail/wholesale (1,900+). The release characterises the common issues as contractors requesting upfront payment and delivering minimal work, poor workmanship, and failure to honour home warranties.

Worth stating what that report does not contain: it does not break out homeowners associations, condominium associations or community-association management as a complaint category. Missouri publishes no HOA complaint count, because Missouri has no agency that regulates associations. Any figure purporting to be “Missouri HOA complaints” is not coming from the state.

The structural point

Missouri has no state contractor licensing, no community-association manager licensing, and no agency that regulates associations. What it has is an Attorney General bringing deceptive-business-practices and Merchandising Practices Act cases after the money is gone.

That is a backstop, and eight actions in ten months is a real one. But it is recovery, not prevention, and restitution judgments against a contractor who has spent the deposits are collected slowly if at all. The only prevention available to a Missouri board is in the payment terms of its own contract.

The upshot for a board this month

  1. Pull the standing repair-contract template and check the payment schedule. If it contains a percentage deposit and no draw schedule, that is the document that needs changing, not the vendor list.
  2. Remove the assignment-of-benefits page — it has been void since 28 August 2026 — and replace it with a payment-direction clause.
  3. Check the Secretary of State's business registry for any contractor about to be paid a deposit. Registration status, formation date and registered agent. It is free and it takes a minute, and a brand-new entity soliciting in a disaster zone is the recurring profile.
  4. Require proof of insurance and name the association as an additional insured before mobilisation, not before final payment.
  5. Record the decision in the minutes. Directors who approve a large deposit against advice have a fiduciary problem of their own; directors who approve progress-based terms and document why have a defence.

What to watch next

Whether the pace continues. Eight actions in ten months, the most recent on 11 September 2026, suggests a programme rather than a run of individual cases. For an association still holding an open 2025 or 2026 storm claim, the relevant question is not whether the Attorney General will act — it is whether the association's own contract puts it in the position of a victim who has to wait for that to happen.

Related Missouri HOA Topics

← All Missouri HOA Topics

  1. Missouri Attorney General, “Charges Against Contractor Targeting St. Louis Tornado Victims” (May 28, 2026)
  2. Missouri Attorney General press-release index — the full sequence of contractor-fraud actions, Dec. 2025 to Sept. 2026
  3. Missouri Attorney General, “Missourians' Top Consumer Complaints in 2025” (Mar. 2, 2026)
  4. SS HB 2636 (2026), truly agreed text — § 379.135, RSMo, voiding assignment of post-loss benefits

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