HUD now charges only trained-animal cases — but Connecticut boards answer to CHRO too
HUD now charges only trained-animal cases — but Connecticut boards answer to CHRO too
2026-09-09 · Connecticut · Regulation
The federal guidance Connecticut boards used to process assistance-animal requests has been withdrawn, and federal enforcement has been narrowed to animals trained to perform disability-related work. Neither change binds Connecticut's own fair housing enforcement.1
A Connecticut association that reads the federal shift as permission to deny emotional support animals is exposed on two fronts it has not accounted for.
What HUD withdrew
On September 17, 2025 HUD's Office of Fair Housing and Equal Opportunity issued a notice withdrawing nine guidance documents, effective on receipt. Two of them are the ones every community association in the country had been working from:
FHEO Notice 2013-01, on service animals and assistance animals in housing, and FHEO 2020-01, “Assessing a Person's Request to Have an Animal as a Reasonable Accommodation Under the Fair Housing Act.”1
The notice states the withdrawn guidance “should not be enforced or otherwise relied upon by the Department or stakeholders while this review is ongoing,” and that the documents “have been removed from the HUD.gov website and should not be relied upon by internal or external parties.”
The notice is addressed to FHEO, to Fair Housing Assistance Program agencies — which includes Connecticut's Commission on Human Rights and Opportunities — and to Fair Housing Initiatives Program grantees.
What HUD then did to enforcement
On May 22, 2026 the Assistant Secretary for Fair Housing and Equal Opportunity issued enforcement guidance to FHEO staff. Its operative sentence:
“Effective immediately, for complaints related to animal-related reasonable accommodations, FHEO will find reasonable cause and recommend charges only for those cases involving animals trained to provide disability-related assistance.”2
It adopts the ADA trained-service-animal standard, under which “the provision of emotional support, well-being, comfort, or companionship do not constitute work or tasks,” notes that over 20% of FHEO's fair housing complaints involve untrained emotional support animals, and announces an intention to conduct notice-and-comment rulemaking.
The three limits the memo states about itself
This is where a board can go wrong, and the document is explicit about its own boundaries.
It is enforcement policy, not law. It directs what HUD staff will charge. It does not amend the Fair Housing Act, and the rulemaking it announces has not happened.
It does not reach other federal statutes. The memo states it “does not address how the Department will process complaints against housing providers under Section 504… or the Americans with Disabilities Act.”2
It does not touch private lawsuits. “Nothing in this enforcement guidance affects the rights of parties to seek redress through a private action in court” — with the Fair Housing Act's two-year limitation period intact.2
Connecticut's own statute is the bigger exposure
Connecticut prohibits housing discrimination under its own law, and the CHRO enforces it through its Housing Discrimination Unit with a 300-day filing deadline. The state definition of disability at § 46a-51(20) and the accommodation provision at § 46a-64c(a)(6) are Connecticut law, and a federal enforcement memo does not narrow them.3
What has narrowed the Connecticut position — and this is the change with actual effect on a board — came from the Connecticut Supreme Court. In March 2026 it held that a person only “regarded as” having a mental disability is not entitled to an accommodation, requiring an actual disability or a record of one.4
That decision also vacated the Appellate Court's reasoning on when an additional animal is “necessary,” leaving Connecticut with no binding appellate standard on that question. A board denying a second animal on the strength of the March 2025 Appellate opinion is relying on vacated reasoning.
Where a Connecticut board actually stands
Do not adopt a trained-animals-only policy. It matches HUD's charging posture and matches neither Connecticut law nor the exposure to a private federal action. It is the single most likely way to convert a manageable request into a complaint.
Keep assessing requests individually. The withdrawn guidance described a process; the process was not the source of the obligation. The underlying duty to consider a request from a person with a disability, and to grant it where reasonable, comes from the statutes, which are unchanged.
Focus on the elements that Connecticut law makes relevant. After the Supreme Court's decision, the disability element carries real weight: an actual disability or a record of one. That is a legitimate question. What a requester's medical records say is a much riskier one.
Separate the animal question from the enforcement question. Fining an owner while an accommodation request is pending is where associations generate their worst facts.
Why this reaches Connecticut associations specifically
The federal memo cites, among decisions that deferred to the withdrawn notices, the Connecticut Appellate Court's decision in the CHRO case that the Connecticut Supreme Court later reviewed. Connecticut law is part of the record HUD relied on in narrowing its own posture — while CHRO, a named recipient of the withdrawal notice, continues to enforce the state statute.
Connecticut introduced no bill on assistance animals in associations in either the 2025 or 2026 session.
What to watch next
The announced rulemaking is the thing to track. Notice-and-comment rulemaking would convert an internal enforcement posture into something with legal force, and it would be open to challenge in a way a staff memo is not.
The second is what fills the vacated space in Connecticut on multi-animal necessity. The next Connecticut case to raise it will be argued on the statutory text and persuasive authority — including an Eleventh Circuit decision that arose in a condominium.
Related Connecticut HOA Topics
- Notice of the Withdrawal of FHEO Guidance Documents, U.S. Department of Housing and Urban Development (September 17, 2025) ↩
- Enforcement Guidance — Assessing Requests for the Use of an Animal as a Reasonable Accommodation Under the Fair Housing Act, HUD (May 22, 2026) ↩
- Housing Discrimination Unit, Connecticut Commission on Human Rights and Opportunities ↩
- Commission on Human Rights and Opportunities ex rel. Pizzoferrato v. Mansions, LLC, SC 21111, 354 Conn. 273 (March 31, 2026) ↩
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