Massachusetts voids insurance clauses that bar an association from hiring a public adjuster
Massachusetts voids insurance clauses that bar an association from hiring a public adjuster
2026-09-10 · Massachusetts · Legislation
What happened. Massachusetts enacted a two-section insurance law that reaches directly into how a condominium association handles a large master-policy loss. Chapter 187 of the Acts of 2026, from S.785 (Sen. Joan B. Lovely), was approved on 7 August 2026.1
It carries no emergency preamble and no effective-date section, so the constitutional 90-day default applies — which puts it in force in early November 2026. No official statement of the exact effective date has been published, and readers should not act on a specific day without checking.
Section 1: the clause is void
A new G.L. c. 175 §2C makes it unlawful for any company as defined in c. 175 §1 “and any non-admitted or surplus lines insurer” to include in a property and casualty policy any language, form or endorsement prohibiting an insured from
“hiring, retaining, engaging, utilizing, consulting or contracting with a public insurance adjuster… as a condition to recovery under such policy.”
Such a clause “shall be unenforceable and shall be excised from the policy of insurance,” with the rest of the policy unaffected. It is a severance rule, not a voiding of the whole contract.
Section 2: it becomes an unfair claim settlement practice
Section 2 adds a new subclause (o) to G.L. c. 176D §3, clause (9), making inclusion of such a provision an unfair claim settlement practice. That is the enforcement hook: c. 176D violations feed c. 93A liability, which in Massachusetts carries multiple damages and attorney's fees.
Why surplus lines matters here
The express inclusion of non-admitted and surplus lines insurers is the provision most relevant to condominiums. High-value, coastal and hard-to-place condominium master policies are frequently written on the surplus lines market, which is where restrictive endorsement language is most likely to appear.
Why this matters to a condominium trust specifically
The public adjuster is a fixture of large Massachusetts association losses — fire, storm, and above all water damage, which industry sources put at the majority of condominium claims. A trust facing a seven-figure reconstruction is negotiating scope and valuation with an insurer's adjuster, and the public adjuster is the association's counterweight.
The clause this law targets made retaining that counterweight a breach of the policy. Where such a clause existed, an association that hired a public adjuster risked an argument that it had forfeited coverage — which meant most boards did not hire one, which was the point of the clause.
Three consequences follow from the drafting:
- The excision is automatic, not negotiated. The clause is unenforceable and stricken by operation of law. An association does not need to get the carrier to agree.
- The rest of the policy survives. A board cannot use this section to argue that a policy containing such a clause is void in its entirety.
- The c. 176D route creates leverage. An insurer that includes the provision has committed an unfair claim settlement practice, and c. 176D violations are the standard predicate for a c. 93A demand letter in Massachusetts insurance practice.
What the act does not do
It is a short statute and it is worth being precise about its limits, because the surrounding commentary tends to overstate them. Chapter 187 does not mention condominiums, associations, master policies, deductibles or claim deadlines. It is general property and casualty law.
In particular it does not touch:
- Master policy deductibles, or whether the association may allocate a deductible to a unit owner. That remains a matter of the master deed, the trust instrument and c. 183A.
- What the master policy must cover. Massachusetts has no statutory minimum content for a condominium master policy.
- Public adjuster licensing or fees. Those are governed by c. 175 §162 and following, unchanged.
- Whether hiring a public adjuster is a good idea. The fee is typically a percentage of recovery, and a board owes its owners a considered decision, not a reflexive one.
Operationally, for boards and managers
Two concrete steps, both cheap:
Read the master policy for the clause. Ask the agent directly whether the policy or any endorsement conditions recovery on not retaining a public adjuster. If the answer is yes, the clause is on its way to being unenforceable — and its presence is itself now a fact worth documenting.
Decide the policy before the loss, not during it. The moment to work out whether the association will retain a public adjuster, at what fee structure, and who authorises it, is at a quiet board meeting — not in the week after a burst riser floods four floors. Minute the decision framework now; the statute has removed the obstacle that made the question academic.
What to watch next
The effective date is the first thing. The 90-day default from a 7 August 2026 approval lands in the first week of November 2026, but the act itself is silent and no official date has been published — so an association relying on the new section in a live claim should have counsel confirm it rather than assume.
After that, watch whether carriers respond by moving the same restriction into a different form — a notice requirement, a consent condition, a fee-sharing prohibition — that achieves a similar effect without conditioning recovery. The statute reaches provisions that make retention a condition of recovery; it does not, on its face, reach every possible restriction.
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